If your problem is not worked out with above solution and information, please contact ASUS customer service center for further information.So you just spent days on days researching, purchasing, and/or building the perfect new gaming or workstation PC. If you still are having issues, please contact the authorized ASUS repair center.Ībove contents are from Google official website, you also can refer to Chromebook Help for more details.For other Wi-Fi, cellular, or Ethernet connection problems, here you can learn more about How to fix connection problems.If the app finds a DNS (Domain Name System) error, here you can learn more about How to fix DNS errors.When you open the app, it will automatically run tests for your default connection method. The app can help you find problems across Ethernet, Wi-Fi, and cellular connections. Here you will find information about the state of your internet connection. For more help, please contact the authorized ASUS repair center. If your test fails this could indicate faulty memory. If your Chromebook fails any of these tests, it may indicate CPU failure or improper device cooling.
The prime search test checks your CPU calculation of complex prime numbers.The floating point accuracy test repeatedly performs floating point operations against preset values to check for accuracy.The cache test measures cache coherency.The stress test mimics high-load situations that are CPU-intensive.Your device may run slowly and tests may take a long time to run. The CPU chart is a graph where blue represents your CPU usage and yellow represents the system usage.ĬPU tests can stress the device and make regular use difficult. Here you can find information about your CPU consumption, current usage, temperature, and current speed. Here you can learn more about How to fix Chromebook cannot charge problem. If the rate of charge and discharge is very low, there may be a problem with the battery or charging port. Here you can find information about the state of your battery, like its health, cycle count, and electrical current.ĭischarge test measures the rate of charge and discharge over a fixed period of time for your Chromebook. Here you can learn more about How to update your Chromebook’s operating system. Note: Diagnostics is only available on Chrome OS devices that have version 90 and up. Click ① at the bottom-right of the screen, and then click ②.
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